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Frequently asked questions

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FAQs - Choosing the right insurance for your car

Yes. In the event that your son/daughter is involved in an accident in your vehicle and is not listed as a nominated driver on your insurance, he/she may have to pay the undeclared young driver excess, the age excess (if he/she is under the age of 25), and also the basic excess applicable to the policy, on condition that Allianz chooses to accept the claim.

Yes. Because your policy may have restrictions on a learner driver being covered in the event of a claim, you need to contact us.

To have a non-standard accessory - such as a music player - covered under your car insurance policy, you need to let Allianz know the details and value of the accessory. You need to do this for all non-standard accessories as well as modifications that you have made to the vehicle to ensure you are covered in the event of a car insurance claim. Remember to also keep a record of your purchases.

In addition to the basic excess, he/she will also be required to pay the age excess. All excesses are displayed on our car insurance policy schedule.

Windscreen protection cover is an option with our Comprehensive Car Insurance [link] cover. We do not offer this option with Third Party Property Damage car insurance [link] policies.

Comprehensive Car Insurance covers damage to your vehicle, loss of your vehicle or property, theft and damage to other people's property such as their vehicle. Compulsory Third Party (CTP) Insurance insures you or any other driver of your vehicle against liability for death or injuries resulting from a motor vehicle accident for which you or the driver of your vehicle are at fault. Third Party Property Damage Car Insurance provides cover or loss against someone else's property. Third Party Property, Fire and Theft Car Insurance adds cover in the event of your vehicle being stolen or catching fire.

Unless they are listed on your car insurance policy, we are unable to provide any information or action any requests on your behalf. Please contact our staff on 13 1000 to discuss what is involved in providing them access to your car insurance policy.


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Product Disclosure Statement

For terms, conditions and exclusions of our insurance, please refer to the Product Disclosure Statement (PDS).