Frequently asked questions

Yes. If he/she has an accident in the vehicle and is not nominated to drive the vehicle, he/she may be required to pay the undeclared young driver excess, the age excess (if they are under 25 years of age) and also the basic excess applicable to the policy, on condition that Allianz chooses to accept the claim.

Yes. You need to contact us, as your policy may have restrictions on it that restrict a learner driver from being covered in the event of a claim.

You need to let us know the details and the value of the accessory so we can add it to your policy. You will need to do this for all non-standard accessories you have on your car. Remember to also keep a record of the purchases. It is important that you disclose all non-standard accessories and modifications to Allianz to ensure you are fully covered in the event of a claim.

In addition to the basic excess he/she will also be required to pay the age excess. All excesses are displayed on our policy schedule.

If you have Comprehensive cover you are able to take up our windscreen protection option. We do not offer this option on our Third Party Property Damage policies.

Comprehensive Car Insurance
Comprehensive Insurance covers damage to your vehicle, loss of your vehicle or ‎property, theft and damage to other people’s property such as their vehicle. ‎

Compulsory Third Party (CTP)‎
Compulsory third party (CTP), insures you or any other driver ‎of your vehicle against liability for death or injuries you may inflict on other road ‎users as a result of a motor vehicle accident for which you or the driver of your ‎vehicle are at fault. ‎

Third Party Insurance
Third Party Property Damage insurance provides cover or loss against someone else’s ‎property. While, Third Party Property, Fire and Theft Insurance adds cover in the ‎event of you vehicle being stolen or catching fire.‎

Unfortunately unless they are listed on your policy, we are unable to provide any information or action any requests on your behalf. Please contact our staff on 13 1000 to discuss what is involved in providing them access to your policy.